The Canadian Conservation Institute has resumed most of its activities.
Please note that restrictions issued given COVID-19 may have an impact on our ability to deliver services and access the CCI facility. However, we will assess any new requests based on their urgency and the date of receipt so that we can provide services to our clients in a fair manner. Additionally, response times may be delayed.
The delivery of all in-person or on-site services will also depend on Covid-19 restrictions issued by local public health and by the Government of Canada for its employees. These restrictions will also have an impact on travel and on access to various sites or other buildings.
We are sorry for any inconvenience this may cause and thank you for your understanding.
On-site scientific services request
The Canadian Conservation Institute (CCI) offers four on-site scientific services: analysis to determine the presence of toxic pesticide residues on museum objects (particularly those made of organic materials); non-destructive infrared spectroscopy analysis to determine the composition of material; and colour and gloss measurement.
- Your online session will expire if it has been inactive for 60 minutes. For security reasons the system is not designed to save your information and you will lose all information previously entered.
What you need before starting
There are four pages on the form. Page 1 (below) is your contact information, page 2 requires detailed information about your request, page 3 allows you to attach supporting documentation, and page 4 allows you to review your request before submitting it.
Before starting to fill out this form, please ensure that you have all of the following information, which will be required on page 2 of the request form:
- Anticipated benefits and uses of this treatment
- Description of the collection
- Description of facilities
- Address of facility
- Significance of the site
- Requested completion date
Read the personal information collection statement.
Personal information collection statement
The collection of personal information is authorized by the Department of Canadian Heritage and is required to administrate your request and prepare a reply. Collection and use of this personal information is in accordance with the Privacy Act. Such information may be used for evaluation, statistical and reporting purposes. The personal information collected is described in Personal Information Bank PSU 914 (Public Communications) and will be retained for 5 to 7 years. The information you provide is done voluntarily. Failure to provide the required information will result in the rejection of your request. Under the Privacy Act you have the right of access to, and correction of, your personal information. To exercise either of these rights, contact Canadian Heritage’s ATIP Coordinator by email at email@example.com. If you are not satisfied with Canadian Heritage’s response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner of Canada by telephone at 1-800-282-1376.